Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • The Help Center integrated into your Online Control Panel offers a selection of help articles and frequently asked questions. Aimed toward solving any common problem that you could chance upon, they are compiled by our support team of competent techs.

  • Top quality support service

  • Video Tutorials

  • We have compiled a collection of how–to video tutorials that visually explain how to address a common problem related to your Linux cloud hosting account. You can find the how–to videos in the Help section.

  • Intuitive help center

  • A 60–Minute Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24/7 client support service and a one–hour ticket response time guarantee. Our knowledgeable technicians will be available to you 24–7–365 to respond to your questions and to rectify any problem that you may possibly stumble upon. Just submit a technical support ticket from the Help section and we will respond to you instantly.