Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide a 1–hour resolution warranty with all of our Linux cloud hosting packages, which means each individual assistance question you send is going to be replied to within 1 hour maximum. Our support staff members have been qualified to rapidly solve any issue and to present you with timely advice on any problem that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us every time needed. Our team of technicians will undoubtedly be on–line for you 24x7x365 to respond to all your enquiries and to solve any issue that you might have. You can send us a support ticket from your Online Control Panel or drop an e–mail message anytime. Also, on working days, you can easily call us or take advantage of the live chatting alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel has a huge practical knowledge base which is integrated into all areas. In each area, you will find a Help press button that will load for you a group of step–by–step online classes on how to utilize a certain function or accomplish a certain action. Additionally, we have made educational video tutorials so its possible to get a better idea of the Control Panel’s interface.