A 99.9% Server Uptime
Our cloud hosting platform is based on a secure, first–rate hardware architecture and a heavily modified Linux distribution. So, irrespective of what your site is, or how many visitors you have, or even if there’s a DoS assault, our hosting servers will stay up and running and your sites will remain accessible online.
All Linux cloud hosting plans include a 99.9% server uptime guarantee. And regardless of which datacenter you opt for, our uptime guarantee remains the same.
A 99.9% Network Uptime
If you want to supply a topflight web hosting service, you can barely rely on the default network configuration in a datacenter. We’ve built our very own custom internal network to ensure a mega–fast connection speed with the outside world.
And thanks to this, no matter which data centers you choose: our USA located datacenter, our United Kingdom located datacenter, in our Finland located datacenter, in our East Europe located datacenter or our Australia located datacenter, you can enjoy a guaranteed 99.9% network uptime. And this uptime guarantee is valid for all hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, when it’s your hard–earned cash at stake, you cannot feel really secure. This is exactly why, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. If you do not feel satisfied with our service or if you have to get an even more powerful hosting solution, like a VPS hosting or a Linux dedicated servers hosting packages – you will get your money back in full, with no obscure costs or refund charges.
24/7 Technical Support
We’ve mindfully handpicked each single member of our 24x7 support department to ensure that we can offer you the best customer care service that you can get. Each one of our tech support engineers has several years of experience working with web hosting accounts behind his back, hence they know what they are doing. What’s more, they are available 24/7 – you can get in touch with them whenever you want and they’ll reply ASAP.
Their average response time is just 20 minutes, while with many other web hosting distributors you have to wait around for days. Moreover, we offer you a 1–hour response time guarantee. No matter what happens, your enquiries will be responded to in less than one hour.