A live chat is a real-time method of communication between a hosting supplier's support team and its customers. It is a very efficient way to receive some information about the website hosting services or get some issue resolved since you're talking to a live representative. The advantages of using a real-time chat service instead of calling or opening a trouble ticket are the smaller chance of errors any time you exchange data such as usernames or domain names, the quicker response time as the communication is live as well as the fact that you don't have to stay on the chat constantly - you're able to do something different while the representative investigates the issue in question. In addition, you're able to join a live chat room from any kind of computer which is connected to the world wide web, avoiding the telephone charges that you will need to pay if you are calling to another country.

Live Chat Support in Cloud Hosting

As a part of the support services that we offer for all our Linux cloud hosting, we've live chat support which is online twenty-four seven, even on holidays. You can contact us no matter if you already own an account or not, considering that we can assist you with all sorts of things, ranging from giving you common information about our solutions if you are not a client yet and you're interested in purchasing one of the plans, to helping you with creating an e-mail account in an e-mail client. Some problems are more complicated and time-consuming, therefore you will have to take advantage of the ticketing system which is built-in our Hepsia web hosting Control Panel, but we can save you time and assist you in real time on our live chat for quite a few things.

Live Chat Support in Semi-dedicated Hosting

Using the live chat support service that we supply with our semi-dedicated packages, you will be able to get the answers for any questions you have or get lots of issues resolved in no time. Our service is available every single day, so you can speak to a representative even on weekends and holidays. In the event that you're not sure which package would be better for your web sites or if our outstanding cloud hosting platform matches some system requirements, you can join our live chat before you purchase anything. If you're a current customer, you are able to find more information about account settings, billing issues as well as various common tech problems you may encounter, for example in case you can't set up an email account in a client on your PC. Our live chat can save you considerable time no matter where you are or when you contact us.