Installation and Troubleshooting in VPS Hosting
The upgrade is available with all virtual private server plans we offer and you are able to add it either during the signup or at any time later on using your billing CP. It comes with sixty minutes of custom work on your hosting server, so our administrators could help you with software installation or setup. They can also troubleshoot any piece of software that you have already installed if it doesn't work efficiently, so you won't have to waste time to figure out what's wrong as they can aid you in a very quick and skilled way. As this is a one-time upgrade, you could get it only when you need it and if a certain task takes a shorter period, the remaining minutes will be available for the future and won't be reset in the end of the month. This upgrade is helpful if you are unable to do something by yourself or if you have our Managed Services upgrade, but the half an hour of custom work it provides aren't enough for a certain task.
Installation and Troubleshooting in Dedicated Web Hosting
The upgrade is available with all our Linux dedicated servers hosting packages and provided you add it, our experienced admins can aid you with everything on your machine. For example installing any third-party software which you might want to use on the server and troubleshooting any script which functions poorly or doesn't run at all. Our upgrade provides an hour of work and if a specific task isn't very time-consuming, we shall add the remaining time to your account. You shall be able to check out how many minutes are left within your billing Control Panel and use them when you require support again. The Installation & Troubleshooting upgrade could be purchased at any time, so in case you need something to be installed in the very beginning, you can add it to your order during the sign up procedure, while if you require help afterwards, you'll be able to add it from the hosting server billing area. Thirty minutes of custom work are included in our Managed Services pack too, but if you need more work to be done on the server, the Installation & Troubleshooting upgrade shall be a guarantee that your programs will be installed and set up in the very best feasible way.