If you’ve never had a web hosting account or you are changing companies and the new one employs an account administration interface that you haven’t seen before, you may get puzzled about how to execute a specific operation in your account or on your desktop computer. That is the reason why, lots of web hosting providers have set up a knowledge base, which presents the most frequent inquiries and problems related to the specific platform they use, instead of including only general info. This kind of knowledge base will help you find the required information swiftly and easily, so you won’t need to commit time and effort to matters that may require something as simple as hitting a button or checking off a tickbox. In this way, not only can you get things done, but you can also become aware of lots of new and beneficial facts, both about the way you can administer your account and about the way the hosting service functions in general.

Extensive Online Documentation in Cloud Hosting

If you’ve purchased your first cloud hosting account through our company or have transferred your website over to us, you’ll grow familiar with our platform and our custom Hepsia hosting Control Panel in a jiffy as we have compiled a detailed web-based knowledge base where you can find all the information that you will ever need – both general info about the service as a whole and more specific info about the different functions that you can make use of and the challenges that you could chance upon. The articles themselves are available in two places. The whole article collection can be accessed through the Help section of the Control Panel. You can access relevant articles about the different features in each Control Panel section as well. You can get to know how to accomplish basically everything, from creating an .htaccess file to managing a mailing list, and all the articles include elaborate guides, so you will never become perplexed on account of an unclear text. Certainly, if you encounter a more specific problem and you are unable to find a solution in our knowledge base, you can contact our client care team 24x7x365.

Extensive Online Documentation in Semi-dedicated Hosting

We have prepared an extensive knowledge base for all our present and future clients, so if you buy a semi-dedicated server package through our company, you will be able to find any info that you are searching for at any time. We’ve got a multitude of informative help articles, which will help you understand better what is going on in your account – "What is PHP?" and "What are file access permissions?" are just 2 instances. Our how-to tutorials will help you accomplish anything you like – extract an archive, import a MySQL database, forward a domain name, etc. Additionally, we’ve also got troubleshooting guidelines, which will enable you to find out what causes a given problem and the feasible solutions for it. If you are unable to send emails or your domain name returns a 500 Internal Server Error message, for example, you can refer to our knowledge base and repair the problem right away. The articles can be accessed through each Control Panel section, as well as through the all-encompassing Help section.